Make sure you have already signed up and have had your account activated. This is done before you are able to log in to your account.

If you still can’t get your bid in, please call us immediately. We are always available during the end of auctions.

Usually, if a bid won’t go through, it is because you have matched someone else’s bid and will need to raise the amount by at least $1. The site will notify you if this happens, but sometimes users won’t notice the notification.

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